Millside is supporting Quality Plumber Week (29 September – 5 October) to celebrate the skilled work plumbing and heating engineers carry out everyday.
Launched by Association of Plumbing and Heating Contractors (APHC), the inaugural Quality Plumber Week aims to recognise the diversity and range of skills plumbers have, which is often overlooked until an emergency leak or broken boiler requires attention. The week will also raise consumer awareness of using properly qualified, trained and accredited plumbers in a bid to reduce the number of rogue traders operating in the trade.
Plumbing and heating engineers work across a wide-range of specialisms from traditional pipework, boiler installations and seemingly simple plumbing work to increasingly popular new green technologies such as biomass boilers and ground source heat pumps. Yet whatever the job, quality plumbers have extensive training and experience behind them to ensure the latest regulations and safety measures are met. These legislations are constantly under review, with professional plumbing firms working hard to keep up-to-date to comply with these in order to protect their customers.
John Thompson, Chief Executive, APHC added: “There are thousands of excellent plumbers working throughout England and Wales; who provide exceptional service and advice to homes and business. Unfortunately for them rogue traders seem to grab the headlines, which tarnishes the entire industry. On behalf of not only our members, but also every hardworking plumber we want to recognise the skills and work they do.
“By supporting the week, Millside is helping to promote the invaluable work plumbers do for us all.”
Recent research commissioned by APHC found that despite 83% of homeowners stating that professional qualifications are important factor in choosing a plumbing professional, nearly half (43%) did not request information on their tradesperson’s qualifications or experience. Reasons for not checking these included embarrassment to ask for further details and trusting that credentials displayed on websites and work vehicles were correct. This trust is leaving consumers vulnerable to rogue traders, unsatisfactory work and potentially dangerous appliances.